Shipping Returns
If your product is damaged, defective, incorrect, or incomplete upon delivery, kindly initiate a return request through the Lavlas website within 7 days from the date of delivery.
Defective or Malfunctioning (e.g., physically destroyed or broken or unable to switch on).
Incomplete Order (e.g., missing items and/or accessories).
Wrong Item Shipped (e.g., wrong product/size/color, counterfeit item, or expired).
Unsatisfactory Quality: The delivered product does not match the product description or picture (e.g., product not as advertised).
Incorrect Size/Color: The delivered product does not fit (e.g., size is unsuitable).
Need help?
Contact us at support@lavlas.com for questions related to refunds and returns.